Hawaii Convention Center Serves as Unemployment Claims Processing Location

The Hawai‘i Convention Center is pleased to offer its meetings space for use as a satellite unemployment insurance processing location for the State of Hawai‘i, as jobless claims have dramatically increased during the COVID-19 pandemic.

Nearly 1,000 volunteer positions will be staffed by public labor unions and members of the State Legislature to handle the processing of claims at the Center, in addition to ongoing claims processing at the Department of Labor and Industrial Relations. Computers were sourced from State offices across O‘ahu.

Several hundred work stations were set up during the week of April 20, 2020, in the Center’s Ballroom space, as well as seven other meeting rooms.

To ensure the health and safety of volunteers and staff, social distancing and personal protective equipment (PPE) guidelines are being followed, and Hawai‘i National Guard service members are conducting security and temperature checks.

The Hawai‘i Convention Center claims processing center is not open to the public.

For more information, visit the State of Hawai‘i Unemployment Insurance website at labor.hawaii.gov/ui/.

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