Hawaii Convention Center Receives National Recognition with 4th Stella Award

General Manager Teri Orton also receives statewide honors as Pacific Edge’s Hospitality Executive of the Year

The Hawai‘i Convention Center has received its fourth consecutive Stella Award from Northstar Meetings Group, for Best Convention Center in the Far West Region (silver). Nearly 7,000 votes were cast from around the world for the 553 destinations, hotels and service providers nominated in 17 categories in six regions in the United States and worldwide. There were a total of 255 total winners and finalists for 2020.

The Stella Awards recognize hotels, convention centers, conference centers, airlines, cruise lines, DMO/CVBs, and DMCs that consistently deliver quality service and innovation to meeting and events professionals. Finalists in each category were determined by industry professionals during an open voting period, while winners were selected by an expert panel of judges overseen by the editors of Northstar Meetings Group’s leading brands, Meetings & Conventions and Successful Meetings.

Winners were recognized for achieving overall excellence, superb food and beverage, professionalism of staff, technology innovations, and other critical aspects of the meetings and event experience.

“The Hawai‘i Convention Center has recently been working with state agencies to provide space for important services such as unemployment claims processing, COVID-19 contact tracing, and vote counting,” said Teri Orton, general manager of the Center, managed by ASM Global. “We have also conducted improvements, repairs and upgrades throughout the building. This has been an unprecedented year for the meetings industry, and we are pleased to be recognized for our efforts with the 2020 Stella Award.”

Projects include cooling tower replacement, new facility equipment, enhanced security measures, energy-efficient lighting, and trellis replacement. The Center has also developed and implemented industry-leading health and safety protocols, and continues to follow the guidance of public health officials.

All of the Stella finalists and winners represent excellence in the meetings and events industry as suppliers, and we’re thrilled to honor the best of the best – especially in a year when the industry has been impacted so significantly by the COVID-19 pandemic,” said Loren Edelstein, vice president and content director for Northstar Meetings Group. 

In addition, on Nov. 12, 2020, Orton was named Hospitality Executive of the Year by Pacific Edge, a Hawai‘i business and lifestyle magazine, in its 10th-annual Business Achievement Awards. Nominations were judged by an independent panel comprised of seven esteemed members of the business community, and winners were announced in 12 categories. 

Honolulu was also included on meetings company Travmar’s November list of the “Top 25 Convention Cities For 2020,” judged by walkability, affordability, safety, exciting tourism options and city assets among 166 cities ranked nationwide.

Visit HawaiiConvention.com for the Center’s latest updates.

About the Hawai‘i Convention Center

“Where Business and Aloha Meet,” the 1.1 million-square-foot Hawai‘i Convention Center provides a spacious, modern and flexible meeting space in the heart of Honolulu – all with an award-winning team and renowned aloha spirit. Conveniently located between East and West, the Center is a global leader for a diverse array of meetings and events, just steps from 30,000 hotel rooms in iconic Waikiki. The Center is a state-owned facility opened in 1998, and is managed by ASM Global. For more, visit HawaiiConvention.com.

About ASM Global

ASM Global was formed from the merger of AEG Facilities and SMG in October 2019, creating a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world’s most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. To learn more about ASM Global and the exciting new ways we can serve you, visit ASMGlobal.com.

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MEDIA CONTACT
Teddi Anderson
President, TLC PR
(808) 535-9099
teddi@tlcpr.com

Hawaii Convention Center Recognizes National Breast Cancer Awareness Month

The Hawai‘i Convention Center is recognizing National Breast Cancer Awareness Month this October with special lighting throughout the Lobby of the building from Oct. 16 – 31, 2020.

The pink LED lighting is designed to help raise awareness of the disease. It is estimated that more than 276,400 women and over 2,600 men will be diagnosed with new cases of invasive breast cancer in the U.S. this year.

“We are proud to recognize National Breast Cancer Awareness Month this October in honor of the many families who are touched each year by this disease,” said Teri Orton, general manager of the Hawai‘i Convention Center, managed by ASM Global. “It is critically important that patients receive the screening, access, treatment and support that they need.”

The Center has remained closed to the public since March following State of Hawai‘i COVID-19 pandemic restrictions. It is working with state agencies to provide space for important services such as unemployment claims processing, COVID-19 contact tracing, and vote counting. All public events previously scheduled during this time are either postponed or canceled.

The Center is also conducting improvements, repairs and upgrades throughout the building, allowing for the expedited completion of maintenance projects and the implementation of new safety protocols without disrupting meetings and events.

The health and safety of guests and employees are the Center’s top priority. The Center has developed safety guidelines and protocols in response to COVID-19, and continues to follow the guidance of public health officials.

Visit HawaiiConvention.com for updates.

Hawaii Convention Center Lit Up in Red In Support Of #RedAlertRESTART Campaign

The Hawai‘i Convention Center was illuminated in red last September 1st in solidarity with the millions of people working behind the scenes to bring live events, concerts and sporting events back to life.

1,500 other buildings across North America also lit up their facilities in red to call attention to the deep financial plight of the Live Events Industry.

For more info, visit WeMakeEvents.org

HCC Implements COVID-19 Health and Safety Program

As seen in the August 2020 issue of Waikiki Improvement Association’s Wiki Wiki Wire newsletter.

The Hawai‘i Convention Center has implemented a comprehensive health and safety program developed by leading venue and event management company ASM Global to ensure the highest levels of health and safety for staff, guests and communities.

In compliance with guidelines established by the Centers for Disease Control (CDC) and the State of Hawai‘i Department of Health, these extensive measures include enhanced cleaning and sanitation for high-touch surfaces, the use of personal protective equipment (PPE), modified food and beverage operations, the increased availability of hand sanitizer dispensers, contactless transactions, special signage and social distancing markers.

The Center recently installed thermal scanners at several main entrances. In locations where thermal cameras are not available, temporal thermometers will be used. Anyone displaying a temperature over 100.4 degrees F will be taken to a private area for a secondary temperature screening. Employees or guests confirmed to have a temperature over 100.4 degrees will be evaluated by medical personnel.

The Center is also using VenueShield, ASM Global’s proprietary environmental hygiene protocol, which is being deployed at more than 325 facilities worldwide. The VenueShield program offers best practices that include state-of-the-art standard operating procedures for environmental hygiene.

While the Center remains closed to the public, it has continued to welcome volunteers and staff from the Office of Elections for vote counting.

For more on the Center’s new health and safety program, visit https://blog.hawaiiconvention.com/reopening-protocols-and-guidelines/

Hawaii Convention Center Continues to Serve Community as Location for Hawaii Unemployment and Elections Services

Honolulu, June 16, 2020 – While the Hawai‘i Convention Center remains closed to the public following State of Hawai‘i COVID-19 pandemic restrictions, it is working with state agencies to provide space for important services such as unemployment claims processing and vote counting.

Since April the Hawai‘i Convention Center has served as a temporary satellite location for the Hawai‘i Department of Labor and Industrial Relations to process unemployment insurance claims. While this location is not open to the public, volunteer personnel and staff are using socially distanced workstations to process a record number of unemployment claims. The Center has worked in coordination with the Hawai‘i Army National Guard to ensure volunteers and staff are wearing the appropriate personal protective equipment (PPE) and are having their temperatures and security credentials checked upon entry.

“Our ballroom and exhibit halls provide ample space to follow social distancing measures recommended by the CDC to ensure the health and safety of our guests and employees,” said Teri Orton, general manager of the Hawai‘i Convention Center, managed by ASM Global. “While all public events previously scheduled during this time are either postponed or cancelled, we are pleased to continue to serve Hawai‘i.”

From July through November the State of Hawai‘i’s Office of Elections will use a portion of the Center’s exhibit hall space as a temporary vote counting center, with more than 200 volunteers and staff expected to participate.

The Center is also conducting improvements, repairs and upgrades throughout the building, allowing for the expedited completion of maintenance projects and the implementation of new safety protocols without disrupting meetings and events.

The health and safety of guests and employees are the Center’s top priority. The Center has developed safety guidelines and protocols in response to COVID-19 and continues to follow the guidance of public health officials.

Updates will be posted to the Center’s schedule at HawaiiConvention.com.

About the Hawai‘i Convention Center

“Where Business and Aloha Meet,” the 1.1 million-square-foot Hawai‘i Convention Center provides a spacious, modern and flexible meeting space in the heart of Honolulu – all with an award-winning team and renowned aloha spirit. Conveniently located between East and West, the Center is a global leader for a diverse array of meetings and events, just steps from 30,000 hotel rooms in iconic Waikiki. The Center is a state-owned facility opened in 1998, and is managed by ASM Global. For more, visit HawaiiConvention.com.

About ASM Global

ASM Global was formed from the merger of AEG Facilities and SMG in October 2019, creating a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world’s most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. To learn more about ASM Global and the exciting new ways we can serve you, visit ASMGlobal.com.

# # #

MEDIA CONTACT
Teddi Anderson
President, TLC PR
(808) 535-9099
teddi@tlcpr.com

Hawaii Convention Center Update on COVID-19 Closure

The Hawai‘i Convention Center continues to follow State of Hawai‘i restrictions to help prevent the spread of COVID-19, remaining closed since March 18, 2020. While all public events previously scheduled during this time are either postponed or cancelled, the Center is pleased to serve our communities as a temporary satellite location for the Hawaii Department of Labor and Industrial Relations to process unemployment insurance claims. This satellite location is not open to the public for walk-ins.  For further information please refer to the Hawai‘i Department of Labor and Industrial Relations website at https://labor.hawaii.gov/ui/.

The health and safety of our guests and staff are our top priority, and we will post updates to our events calendar at HawaiiConvention.com

Please also visit our FAQs page for any questions: https://blog.hawaiiconvention.com/covid-19-faqs/

Hawaii Convention Center Serves as Unemployment Claims Processing Location

The Hawai‘i Convention Center is pleased to offer its meetings space for use as a satellite unemployment insurance processing location for the State of Hawai‘i, as jobless claims have dramatically increased during the COVID-19 pandemic.

Nearly 1,000 volunteer positions will be staffed by public labor unions and members of the State Legislature to handle the processing of claims at the Center, in addition to ongoing claims processing at the Department of Labor and Industrial Relations. Computers were sourced from State offices across O‘ahu.

Several hundred work stations were set up during the week of April 20, 2020, in the Center’s Ballroom space, as well as seven other meeting rooms.

To ensure the health and safety of volunteers and staff, social distancing and personal protective equipment (PPE) guidelines are being followed, and Hawai‘i National Guard service members are conducting security and temperature checks.

The Hawai‘i Convention Center claims processing center is not open to the public.

For more information, visit the State of Hawai‘i Unemployment Insurance website at labor.hawaii.gov/ui/.